Privacy Policy
Your privacy is of great concern to us at e-moor Ltd. The information we collect on this site is only used for its stated purpose. We do not sell or give away the information we collect to any third party. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
Elusivecollection.com User information
We collect personal information when you create an elusivecollection.com user profile or you make a purchase from elusivecollection.com.
This is used in the following ways:
- To perform our contractual obligations to you and to ensure that goods are supplied to you as efficiently as possible
- To enable us to contact you to provide you with delivery information about your order.
- To enable us to keep you informed of information on new products we think may be of interest to you, announcements and special offers. If you would rather not receive this information please see Opt Outs, below.
In addition, we, or reputable third parties acting on our behalf, may use your information:
- To identify and maintain records of your purchases with us
- To ensure that the goods and services we offer to you are appropriate for your needs
- To respond to any query you may raise with us about our goods
- To update our systems for providing you with an enhanced service
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
Other purposes We will also use information about you for purposes upon which the provision of our goods and services are not necessarily dependent. We may:
- disclose information about you to third party agencies for credit checking purposes (which information may be shared with other organisations for the same purpose)
- use information about you to inform you (by post email or telephone) about other services we offer or which are offered by other companies within our group or any of the other companies with which we work
- use information about your account with us for our internal customer service monitoring and training purposes
- provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the service we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our products and service to you.
Sale of our business You acknowledge that data you provide to us may be transferred to any person, firm or company to whom we sell the whole or a substantial part of our business or to whom we transfer any of our rights or obligations under a contract with you.
Taking care of your data We will endeavour to keep any information that we hold about you up to date and accurate. To help us to do this, please keep us informed if any of your details change by e-mailing us at cs@e-moor.com
We will endeavour to protect your data against unauthorised or unlawful use.
The Internet is not a secure medium. However we have put in place various security procedures and each transaction uses secure socket layer technology (SSL) and is encrypted so your details are protected.
We do not hold your payment details on our site, all payments and associated information are handled by Protx.
Our use of cookies and other information gathering technologies This Web site uses session cookies to allow you to carry information across pages of our site and avoid having to re-enter information. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use the site if cookies are disabled.
To find out how to enable/disable cookies see
http://www.allaboutcookies.org.
Opt outs If you do not wish to receive information about goods and services supplied by us or do not wish your data to be disclosed to selected third parties whose goods and services we think you will be interested in, please e-mail us at unsubscribe@e-moor.com
Your consent By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
How to contact e-moor Data Control We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to cs@e-moor.com